Welcome to Univermartg (the “Website”), operated by Univermartg (“we”, “us”, or “our”). These Terms of Use (“Terms”) govern your access to and use of the Website, including all products, services and content available on our platform. By accessing, browsing, using the Website or placing orders with us, you (“you” or “user”) agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy and Return Policy, all of which are incorporated herein by reference. If you do not accept these Terms, please do not use the Website or submit any orders.

1. Eligibility to Use the Website

To use the Website and complete purchases, you must comply with the following requirements:

(a) Be at least 18 years of age; if you are under 18, you may only use this Website with the consent and supervision of a parent or legal guardian.

(b) Provide accurate, complete and up-to-date information when registering an account (if applicable) or placing orders.

(c) Hold a valid payment method for transaction settlement.

We reserve the right to refuse service, suspend accounts or cancel orders at our sole discretion if we determine you fail to meet the above requirements or breach these Terms.

2. Website Use Rules

While using the Website, you agree not to:

  • Use the Website for illegal, fraudulent or unauthorized activities, including submitting fake orders, stealing content or misusing others’ personal information.
  • Modify, copy, distribute, reproduce, publicly display or otherwise utilize any content on the Website including product images, descriptions, logos and texts without our prior written approval.
  • Tamper with or disrupt the normal operation of the Website, servers or network via hacking, virus transmission or other malicious programs.
  • Impersonate any individual or organization, or submit false personal or order information.
  • Violate applicable laws, regulations or the legitimate rights of third parties, including intellectual property rights.

3. Orders & Purchases

By placing an order on the Website, you acknowledge and agree to the following clauses:

  • Your order constitutes a legally binding offer to purchase selected products, subject to these Terms as well as our Shipping Policy and Return Policy.
  • All product descriptions, prices and stock status are subject to change without prior notice. We reserve the right to correct pricing errors, cancel orders for out-of-stock items, or reject orders suspected of fraud or violation of relevant rules.
  • Full payment shall be completed upon order submission. We accept payment methods as displayed on the Website, and we do not store complete payment details. Please refer to our Privacy Policy for relevant details.
  • All orders will be processed and delivered in accordance with our Shipping Policy. Standard processing takes 1–3 business days, and standard delivery generally takes 7–15 business days under normal circumstances. Free standard shipping is available for all orders.
  • All returns and exchanges shall comply with our Return Policy, including the 30-day return period, qualification rules and standard return procedures.

4. Intellectual Property

All content displayed on the Website, including but not limited to product designs, images, logos, texts, graphics and software, is the exclusive intellectual property of Univermartg or our authorized licensors. All trademarks, service marks and trade names on the Website are owned by us or our cooperative partners.

You are not permitted to use, reproduce or distribute any of our intellectual property without prior written consent. Unauthorized use may violate copyright, trademark and other relevant laws, and we reserve the right to take corresponding legal actions.

5. Disclaimers & Limitation of Liability

5.1 Disclaimers

The Website, along with all products, content and services provided hereby, are offered on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied. We disclaim all warranties, including without limitation implied warranties of merchantability, fitness for a specific purpose and non-infringement.

We do not warrant that the Website will operate error-free, uninterrupted or fully secure, nor do we guarantee that all product defects will be rectified. Slight differences in design, color or appearance caused by normal manufacturing techniques shall not be regarded as product defects. For details, please check our Return Policy.

5.2 Limitation of Liability

To the fullest extent permitted by applicable laws, Univermartg shall not be held liable for any indirect, incidental, consequential, special or punitive damages arising from your use of the Website, orders, products or services, including but not limited to lost profits, data loss and personal loss.

Our total aggregate liability to you for any claim related to these Terms or your use of the Website shall not exceed the total amount you paid for the corresponding order or product involved in the claim.

6. Account Responsibility (If Applicable)

If you register an account on the Website, you shall be fully responsible for keeping your account name and password confidential. You are liable for all activities conducted under your account. Please contact us promptly via [email protected] once you detect any unauthorized access to your account.

We shall not be responsible for any losses or damages caused by unauthorized account use, unless such incidents result from our gross negligence.

7. Termination

We may suspend or terminate your access to the Website, your registered account and your ordering permission at any time without prior notice, if you violate these Terms, fail to meet usage eligibility or conduct fraudulent or unauthorized behaviors.

Upon termination, your right to use the Website and our services shall cease immediately. Clauses which by their nature should remain effective after termination, including provisions regarding intellectual property, disclaimers and limitation of liability, shall continue to be valid.

8. Changes to These Terms

We may update these Terms from time to time to adapt to business adjustments, legal requirements or Website function upgrades. We recommend you review these Terms regularly to keep informed of your rights and obligations when using our services.

9. Dispute Resolution

Any disputes, claims or controversies arising out of or related to these Terms, your use of the Website or your orders shall first be resolved through negotiation with our support team via [email protected].

10. Contact Us

If you have any questions, concerns or requests regarding these Terms of Use, please get in touch with our customer support team:

Email: [email protected]

We will reply to your inquiry within 48 hours and endeavor to handle your issues in a timely manner.

Thank you for choosing Univermartg. By using our Website, you confirm that you have read, understood and fully agreed to these Terms of Use.