Thank you for shopping at Univermartg. This Shipping Policy sets forth the rules regarding order processing, shipping, delivery and relevant terms for all purchases made on our website.

1. Order Processing Time

Every order will go through a processing procedure prior to dispatch.

Standard processing time: 1–3 business days. This process covers order validation, product arrangement, quality inspection and packing. Processing may take a little longer during sales events, holidays or busy seasons.

2. Shipping & Delivery

After your order is processed and dispatched, you will receive a shipping confirmation email containing your tracking details.

Standard delivery time: 7–15 business days. Delivery times are estimated only and not guaranteed. Delays may occur due to bad weather, logistics carrier issues, public holidays or other unforeseen situations.

3. Shipping Costs

We provide free standard shipping for all orders.

No extra shipping charges will be applied for standard delivery at checkout.

4. Shipping Responsibilities

We shall not be held liable for delivery delays resulting from inaccurate or incomplete shipping information provided by customers, including address, phone number and postal code.

Customers are required to confirm all shipping details are correct and complete when placing orders.

5. Policy Updates

We retain the right to revise this Shipping Policy at any time without advance notice. All updates shall take effect immediately once published on the website.

6. Contact Us

Should you have any inquiries about your order or delivery status, please get in touch with our customer support team:

Email: [email protected]