This Privacy Policy explains how Univermartg (“we”, “us” or “our”) collects, uses, discloses and safeguards your personal information when you browse our website or place orders with us. By accessing and using our website, you acknowledge and agree to the data practices stated in this policy.

1. Information We Collect

We gather your information through multiple channels as below:

Personal Identification Information: We collect your full name, email address, shipping address, billing address and contact number when you register an account, submit orders or reach out to our team via [email protected].

Payment Information: When you complete a purchase, we receive payment related details including card information and billing address. All payment data is processed exclusively by authorized third-party payment service providers and will not be stored on our local servers.

Usage Data: We automatically collect data related to your website activity, such as IP address, browser type, device model, visited pages and dwell time on our site. Such data helps us optimize website functions and enhance overall user experience.

Cookies and Tracking Tools: We adopt cookies, web beacons and other similar tracking technologies to record your browsing habits. You may adjust cookie settings anytime via your browser to manage your preferences.

2. How We Use Your Information

The information we collect will be used for the following legitimate purposes:

  • Process, arrange and complete your orders, including logistics arrangement and product delivery.
  • Send order confirmations, delivery updates and other routine customer service notifications.
  • Respond to your questions, feedback and service requests sent to [email protected].
  • Customize your browsing experience and provide tailored product recommendations based on your preferences.
  • Deliver newsletters and promotional content. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each message.
  • Optimize our website, goods and services by analyzing user behavior and feedback.
  • Fulfill statutory legal obligations and protect our legitimate rights and interests.

3. Sharing Your Information

We will only share your personal data with third parties under the following circumstances:

Cooperating Service Providers: We may share necessary information with reliable third-party partners who assist our daily operations, including payment processors, logistics carriers and email service providers. All partners are bound by strict confidentiality agreements and are only permitted to use your data for designated business purposes.

Legal Compliance Requirements: We may disclose your information to comply with applicable laws, regulations or judicial procedures such as court orders and formal subpoenas. We also reserve the right to disclose information to protect the safety, property and legitimate rights of us, our users and the public.

Business Restructuring: In case of merger, acquisition or full/partial transfer of our business assets, your personal information may be transferred to the new entity. We will issue relevant notifications and offer options regarding your personal data.

4. Data Security

We implement comprehensive and reasonable technical and management measures to prevent unauthorized access, misuse and leakage of your personal information:

  • Apply SSL encryption technology to protect data during network transmission.
  • Store personal data on encrypted servers with strict access restrictions.
  • Regularly inspect and upgrade our security systems to cope with emerging network risks.

Please note that no internet transmission or electronic storage method can guarantee absolute security. We will make every effort to protect your data, but we cannot provide absolute security guarantee.

5. Your Rights

Subject to local applicable laws, you are entitled to the following rights concerning your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Ask us to revise any inaccurate or incomplete personal information.
  • Right to Deletion: Request deletion of your personal data, subject to legal exceptions.
  • Right to Opt-out: Stop receiving our marketing messages at any time.
  • Right to Data Portability: Obtain your personal information in a commonly usable format.

To exercise the above rights, please contact us at [email protected]. We will handle your request within a reasonable period.

6. Children’s Privacy

Our website is not designed for users under the age of 13. We do not intentionally collect personal information from children under 13 years old. If we discover that we have obtained data from minors in this age group, we will delete the relevant information immediately.

7. Policy Updates

We may revise this Privacy Policy periodically to adapt to business adjustments and updated legal rules. We will post the latest version on our website and update the effective date to notify you of major changes. Your continued use of our website after the policy update takes effect means you accept the revised terms.

8. Contact Us

If you have any questions, doubts or suggestions about this Privacy Policy, please get in touch with us:

Email: [email protected]